ATRIO™ Guest Experience Management

An Entrancing Opportunity

Offer multiple
deployment options:

ATRIO™ provides a seamless transition from current platforms, new properties and module. MORE

ATRIO™ is an intuitive and module-based suite that simplifies all aspects of guest-centric technology systems, resulting in streamlined operations, seamless integration, scalability, superior feature velocity, "big picture" views and most important—lower costs.

Employ an Enterprise
Service Bus:

Connection between disparate applications, seamlessly integrating legacy, current and future capabilities while creating practical and cost-effective solutions. MORE

Advance guest centricity:

The company's successes in nearly 1,000 global luxury hotels, resorts, and spas provide the domain expertise to simplify all aspects of guest-centric technology systems. MORE

Leverage the advantages
of modularity:

Existing hospitality systems easily plug into an innovative technology platform (the bus) allowing better connectivity. MORE

Enhance the user experience:

Above all, ATRIO™ is easy to use. The intuitive interface is inspired by familiar and widespread Internet applications. MORE

Above all, ATRIO™ is easy to use. The intuitive interface is inspired by familiar and widespread Internet applications—designed for Generation Y and beyond—ensuring quick adoption by new hires. Now, there's no need for extensive onsite training to deliver nimble guest services.

The visual display of information allows employees to easily navigate the system to accomplish tasks. And the interface supports both touch screen and the familiar mouse and keyboard use. What's more, this ease-of-use also creates guest self-service opportunities via mobile devices, tablets, kiosks or internet browsers.

ATRIO™'s flexibility also makes it easier than ever to support international languages, currencies, formatting, and preferences—out of the box. Also, ATRIO™'s ease of use drastically reduces technical support requirements and associated service costs.

We're changing the way hospitality works.

With ATRIO, new properties can be easily brought online with multiple deployment options. Because ATRIO™ minimizes implementation and training efforts and drastically reduces the technology footprint, new properties and modules can be up and running within days instead of weeks.

The option of deployment either in the cloud, on premises, or a combination of the two gives hotels the choice to implement a technology footprint that works best for them. As a software-as-a-service (SaaS) offering, ATRIO™ helps reduce costs, while still allowing properties to quickly scale as needs change. Also, hotels can leverage inherent and comprehensive data security to their ATRIO™ suite at no cost to their IT infrastructure.

Whether you own a franchise or a collection of exclusive properties, your ultimate goal is to perpetuate revenue by providing exceptional guest services that make your guests want to return.

ATRIO™ easily connects otherwise disparate guest-centric silos of information and systems. The platform is built upon the knowledge, trust, and loyalty gained through providing guest-centric technology to nearly one thousand hotel, resort and spa customers worldwide.

Every process is focused on the guest. Visual displays, for example, give "big-picture" views, showcasing the connection between guests and their visits. In a glance, staff can understand a guest's preferences in amenities and housekeeping; personalize the guest experience to deliver the right room, service or product at the right price; note relationships and affiliations with other guests; and more.

Ultimately, by creating new interfaces that make hospitality systems more intuitive, requiring less training (and retraining due to turnover), ATRIO™ also enables hospitality staff to be more agile in their response to guest requests and demandsóempowering staff to give more face-to-face time with guests rather than face-to-screen time with a system.

Every process is focused on the guest.
• Provide personalized, targeted rate and room offers
• Enhance guest experiences
• Perpetuate guest loyalty

With its modular design, hotel companies can use the ATRIO™ platform to more easily expand and adapt to changing business conditions. ATRIO™ grows as you grow. Each module can stand alone, new modules can be added as the needs of the hotel change or new modules become available. This flexibility supports growth and allows you to quickly respond to new market opportunities.

ATRIO™'s model for modularity preserves a unified view of the customer across systems. A hotel can easily plug in a new module or system while still maintaining a global view of the guest. This level of customization allows easy implementation—globally—out of the box. What is truly exciting is that ATRIO™'s architecture allows for quick integration of new service modules and new featuresótechnologies that may not even be invented today.

ATRIO™'s architecture on an Enterprise Service Bus (ESB) creates feature velocity and nimbleness through a seamless flow of guest-centric information and operational connectivity. The ESB facilitates connection between disparate applications, seamlessly integrating legacy, current and future capabilities while creating practical and cost-effective solutions that address a hotel's or chain's issues quickly and viably.

The Enterprise Service Bus also enables 24/7 availability from multiple sources, such as mobile and handheld devices, tablets, kiosks, workstations, and web browsers.

What's more, the Enterprise Service Bus creates enhanced data security and reduces riskówhile reducing technology footprints across individual and enterprise-wide properties.

The ATRIO™ platform of solutions is the next-generation of hospitality management software that is revolutionizing the industry.

Historically, hotels have been required to purchase, build, and maintain IT infrastructures despite incremental and often exponential costs . ATRIO™ provides companies an alternative. With a choice of deployment either on the cloud, on-premises, or a combination of the two, hotels and resorts have a choice to deploy the technology footprint that works best for them. The ATRIO™ suite of solutions makes it tremendously easier to bring new hotels online, operate their business, and integrate hotel guest information systems.

Built on PAR Springer-Miller's successes in nearly 1,000 global hotels, resorts, and spas, ATRIO™ is revolutionizing the hospitality technology industry. This intuitive and module-based suite simplifies all aspects of guest-centric technology systems, resulting in streamlined operations, seamless integration,ultimate scalability, superior feature velocity, nimble "big picture" views, global compliance, and most important—lower costs.

Learn more about PAR Springer-Miller.

ATRIO represents a new era for PAR Springer-Miller. We are working with cutting edge technology to revolutionize the hospitality industry with our next generation product offering and are hiring a team of the best and brightest to expand ATRIO very quickly. This team is charged with delivering a game-changing Windows Azure cloud computing based platform for the hospitality market. These positions are based in our Las Vegas Operations Center.

PSMS offers competitive compensation and benefits such as; 401K contributions, subsidized insurance plans, tuition reimbursement and gym memberships.

Thank You for your interest in ATRIO

PAR Springer-Miller
PO Box 1547 // 782 Mountain Road
Stowe, VT 05672 USA
T: +1 (802) 253-7377