ATRIO PMS and Spa Support

Support cases for ATRIO POS should be submitted by email to

All Support cases for ATRIO PMS and ATRIO SPA must be entered using the Cases Tab in the ATRIO Community.  If you do not have a community login you may open a case using the form below, as well as request a login:

For critical business issues that prevent you from accessing the system, making or editing a reservation, or rolling the date, please open your case with a priority of Critical or High.



Access to our ATRIO Customer Community is available to all licensed ATRIO users. To access please enter your provided login and password into the login form below:

Use the ATRIO Community to:
  • Log a support ticket
  • Check the status or update your existing cases
  • Browse the ATRIO Knowledge Base
  • Ask a question to the ATRIO Community
  • Add your Ideas for future enhancements to ATRIO